Contact our Support Team:

Phone
0333 987 4600
help@ye.co.uk
Category Switching
10 Articles

Do I need to contact my old supplier?

No, don't worry about that!

Once you initiate the switch, we take care of everything. We don't require their information as we can match up your meter through our systems. We’ll just need you to send us your meter readings a few days before the switch completes. We then pass this meter reading onto your old supplier and they will use this reading to send you a final bill.