Contact our Support Team:

Phone
0333 987 4600
help@ye.co.uk
Category Switching
10 Articles

How long will it take to switch?

It usually takes 17-21 days to complete, but we will take care of everything and keep you updated as things progress.

You will have a 14-day cooling off period, and the supply of your energy will be uninterrupted throughout.

It can take a little longer than this if your previous supplier objects. We’ll let you know if this happens and do our best to sort it out as soon as possible.

We are unable to alter your start date once the switch has started.