When will you start my Direct Debits?
Your first Direct Debit will be taken on the day that we begin supplying your property. So, providing there are no delays, this will be roughly 21 days after you initiate the switch.
After we have taken this payment, you will be able to change your regular payment due date.
We take payments in advance of your consumption, just like how you'd pay to fill up your car when you pay at the pumps.