Can you send me a paper statement?
We're not sending paper statements for several reasons.
Firstly, we try to reduce our use of resources wherever possible. If we send out 4-page paper statements to all our customers, that’s a lot of trees that need to be cut down!
Secondly, we are on a mission to offer customers a great deal. To do this, we need to keep our costs low. Paper statements might not seem like a big cost, but it really does add up. Paper, printing, postage. If we keep our costs low, we can offer you a cheaper deal.