Category Your Online Account
3 Articles

I can't log in to my account

If you're having trouble logging in, please make sure that you have registered for an online account before trying to log in. 

You can find the link to register for the Online Portal in the email requesting your opening meter reading (sent 3 days before your live date) and also in the confirmation email of your supply going live.

 

If you are still struggling to log in, please get in touch with us at help@ye.co.uk or on 0113 451 0700 and we'll do our best to resolve the issue.