What happens if I can't submit my meter readings one month?
If you are unable to submit your next meter reading don’t worry, we will simply bill you to an estimate for that month. When you're next able to submit a reading, we can produce you a revised bill.
Providing monthly meter reads means that you will only be charged for the energy you have used. We advise submitting a reading at least once every 3 months.
If we don’t receive a reading from you for a long period of time, we may need to organise for a third-party to collect some readings for us.