Contact our Support Team:

Phone
0113 451 0700
help@ye.co.uk
Category

Yorkshire Energy

Meter Reads

Dispute a meter reading

When you provide us with a meter read(s), the first thing that must happen is they are passed on for industry validation. This is a standard process every supplier follows.   The meter reads you provide are checked against the information that the energy industry holds for your meters to make sure the reads are (roughly) in line with what they’d...
Category

Yorkshire Energy

Meter Reads

Opening Meter Reads

Opening meter reads are probably the most important ones you can give us, they let us open your account with all the right details, so you pay the right amount from day one.   We need these between 5 days before and 2 days after your supply start date, but don’t worry we will send you an email reminder when its time. If you don’t provide us wit...
Category

Yorkshire Energy

Meter Reads

When should I submit a meter reading?

Ideally, every month, five days before your direct debit is due to ensure we can bill you accurately for your Energy usage. We'll send you a monthly bill, and along with that, we'll send you monthly statements. By submitting monthly readings, you will be billed only for the energy you use each month.
Category

Yorkshire Energy

Meter Reads

How often should I submit meter readings?

Ideally, every month, five days before your direct debit is due to ensure we can bill you accurately for your Energy usage. We'll send you a monthly bill, and along with that, we'll send you monthly statements. By submitting monthly readings, you will be billed only for the energy you use each month.